Terms and Conditions

TM Drive London • Manual Tuition Specialists

Terms & Conditions

Professional standards for manual driving tuition. By booking, you enter a formal agreement with TM Drive London.

Booking & Payments

All lessons must be a minimum of 2 hours long. Payments must be paid in advance. All booked lessons need to be paid at the time of making the booking.

All offers are subject to change without any notice.

Prices for services are subject to change.

Legal Requirements

You must hold a current, valid driving licence: provisional, full or International and show this to the instructor on the first lesson. You must be fit to drive within the legal and medical requirements (which you are legally responsible to advise the instructor of any changes). You must not drive under any undue stress.

You must meet the minimum eye test requirements, which means you must be able to read a standard UK approved number plate at a minimum distance of 20.5 metres (67 feet). If you need to wear glasses or contact lenses in order to meet this requirement then you must wear them whenever you drive.

You must notify your instructor of any changes to your ability, health or entitlement to take driving lessons (i.e provisional licence that has been revoked by DVLA).

No alcohol allowed before, or during driving lessons. Your safety is our top priority. If, for any reason, your instructor feels that you may not be in the best condition to drive—whether due to stress or any other reason—they may suggest rescheduling the lesson for a time when you’re feeling more at ease.

Cancellations & Refunds

Cancellations should be communicated via phone call or text/WhatsApp message to +44 7949 488211. Email or other forms of communication may not be accepted. If the pupil fails to give the instructor a minimum of two working days (48 Hours) notice before cancelling any lesson/test the pupil shall be liable for the lesson/test fee.

An administration charge of £30 will be added to any refund. Please allow up to 5 working days for any refund to be processed.

Packages must be used within two months for 10-hour blocks; all other packages must be used within six months from the time of booking the first lesson.

Liability & Safety

All lessons will start and finish at the same location unless agreed in advance. Your instructor will decide a location suitable to your needs according to ability. Your driving instructor will wait at the appointed location at the scheduled time for a maximum of 20 minutes. Beyond this time, it will be considered a no-show, and the full lesson fee will be charged.

Your instructor will always endeavour to arrive on time; however, due to unforeseen circumstances such as breakdowns, accidents, or traffic hold-ups, lesson times may need to be changed or cancelled. If cancelled by the instructor, no cancellation fee will be charged.

Candidates on tests/driving lessons are responsible for any damage they cause to the learner vehicle or other vehicles (Third party) which is subsequently not covered by insurance (minimum excess fees apply). Also, any PCN or Penalty charge incurred whilst in a Driving School Vehicle, the driver (Learner) will be liable for any traffic contravention, including Box Junction, Bus lane, or traffic light offences.

Questions ?

Administration: +44 7949 488211